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 911 Operator Education

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Blog posts February 2017

Bandits Butt Dial 911 While Planning a Restaurant Robbery

The incident began outside of a barbeque restaurant in Danville, Kentucky. According to a report in the Danville Advocate Messenger, David Grigsby and Robert Bourne were sitting in a parked car outside of Brother’s BBQ concocting a plan to rob the restaurant when one of the two men accidently butt d…

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911 Operators in Keller Texas are the First to use "Uber for 911” App

The application is being called the “Uber of 911” and Tarrant County dispatch centers are going to be the first center in the United States to test the app that could potentially save thousands of lives. Read more...

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9-1-1 Operator Helps Woman Give Birth over the Phone

Kioma Renaux of Cypress Creek, Texas, was around 39 weeks pregnant when her daughter decided to surprise her new mom. “I didn’t think it was going to happen while I was home by myself,” Renaux told local news reporters. Read more...

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